Contact

Quietly here, whenever you need us.

For reservations, transfers or any small thing that would make your stay better, please write or WhatsApp the concierge.

Reach us

Concierge enquiry

WhatsApp us

FAQs

A few good questions.

What time are check-in and check-out?+

Check-in from 14:00, check-out by 11:00.

Can I check-in early or check-out late?+

Early arrivals and late departures are accommodated where possible. Please contact us and we will do our best to arrange it.

Do you organise airport transfers?+

Yes, we organise private transfers to and from Cape Town International Airport. Please contact us before your arrival to make the necessary arrangements.

Is breakfast included?+

Yes. A slow garden breakfast, fresh bread, French pastries, fruit, eggs and great coffee, is included with every stay for all direct booking.

Do you have parking?+

Secure off-street parking is available for all guests at no charge.

How can I plug my devices?+

The hotel is equipped with power sockets (outlets) type M and N as well as the European (type C). A few adaptors are also available at reception for American plugs.

Is tap water safe to drink?+

Yes, the tap water is drinkable. You will also find a bottle of filtered water in your fridge and there is bottled up still/sparkling water available.

Do you have onsite laundry or is there a laundry service available?+

We take care of the guests' laundry onsite. A laundry bag is available in each room with the laundry price list.

Is the hotel pet friendly?+

Unfortunately, we love our furry little friends but we cannot accommodate them.

Can I stream Netflix, Amazon, Prime Video, etc on the TV?+

Yes, our rooms are equipped with smart TV, allowing you to stream content from your own device by connecting to your personal streaming accounts.

Book Your Stay